Peaceful Hooligan: Returns and Refunds Guide

Welcome to the Peaceful Hooligan returns and refunds guide. We understand that sometimes a purchase might not meet your expectations, and we're here to help make the return or exchange process as smooth as possible. Below, you'll find all the essential information you need to know about our returns and refund policy.

Processing Your Request

At Peaceful Hooligan, we strive to process your refund or exchange request within 48 hours of receiving your parcel. However, during busy periods, please allow up to 10 working days for your request to be fully processed.

Exchanges

If you've returned an item for an exchange, you can expect to receive an email notification with the details of your new item on an invoice. This email indicates that your replacement item will be shipped within 24 hours.

Refunds

When returning an item for a refund, you will receive an email credit note detailing the value of the refund. The processing of refunds depends on your original payment method:

• PayPal: Funds should be available the same day the refund is processed.
• Credit/Debit Card: Funds are typically available in your account within 48 hours.

Please note that, regardless of the payment method, there might be instances where the returned funds take a minimum of 3 working days to clear and be available in your account.

Contact Us

If you have any questions or need further assistance, don't hesitate to reach out. Our friendly customer service team is here to help.

For more information, visit our website at ph-2020.myshopify.com.

Thank you for choosing Peaceful Hooligan. We appreciate your understanding and patience as we work to provide you with the best service possible.