Peaceful Hooligan Return Policy Guide

Welcome to Peaceful Hooligan's comprehensive guide on our return policy. We aim to make your shopping experience smooth and enjoyable, and we understand that sometimes returns are necessary. This guide will walk you through the process of returning an item to us.

How to Initiate a Return

If you need to return an item, please start by visiting our returns portal at https://returnsportal.co/r/peacefulhooligan. This is the first step in ensuring that your return is processed efficiently.

Return Window

You have a 30-day window from the date of purchase to return any item to us. Please ensure that your return is initiated within this timeframe to be eligible for a refund or exchange.

Important Customs Information

For international returns, it is crucial to complete all necessary customs documents and declarations accurately. This ensures that your parcel clears UK customs without issues. Please note the following:

• Responsibility: It is your responsibility to ensure that all paperwork is filled out correctly. This includes correct declarations and goods values.
• Customs Fees: We will not pay any customs or duties fees to release your parcel. Any charges incurred are your responsibility.
• Delays: We are not liable for delays caused by missing or incorrect paperwork.

Refunds and Exchanges

We can only process refunds or exchanges once the returned parcel is physically in our possession. Ensure that your return is sent back to us promptly and with all necessary documentation to avoid delays.

Contact Us

If you have any questions or need further assistance, feel free to reach out to our customer service team. We are here to help and ensure that your experience with Peaceful Hooligan is a positive one.

For more information about our products and services, visit our website at ph-2020.myshopify.com.

Thank you for choosing Peaceful Hooligan. We appreciate your business and look forward to serving you again.