Peaceful Hooligan: Returns and Care Guide
Welcome to Peaceful Hooligan, where we strive to ensure that your shopping experience is as seamless as possible. We understand that sometimes returns are necessary, and we are here to guide you through our policies and garment care instructions to ensure satisfaction with our products.
Returns Policy
At Peaceful Hooligan, we aim to provide you with high-quality garments that meet your expectations. However, if you need to return an item, please adhere to the following guidelines:
- Original Condition: All returned items must be in their original condition and packaging, complete with all original tags attached. Ensure the garment is folded and placed back in its original plastic bag.
- Fragrance and Deodorant: When trying on clothing, avoid wearing any fragrance or deodorant that might leave a scent or mark on the garment.
- Discolouration: Please note that discolouration caused by aftershave, harsh detergents, or other fading agents is not considered a manufacturing fault. Such garments will be returned to you if the discolouration is not due to a genuine manufacturing issue.
- Damage: Rips and tears that occur after wearing the garment are not considered manufacturing faults. It is important to choose the correct size and handle garments with care to avoid damage. Our quality control team is adept at identifying non-manufacturing related damages.
Care Guide
To maintain the quality and longevity of your Peaceful Hooligan garments, please follow these care instructions:
- Washing Instructions: Each garment comes with clear washing instructions. Use these as a guide, but we recommend laundering items separately at the lowest temperature possible.
- Avoid Heat: Refrain from tumble drying or drying garments over radiators or near any heat sources to prevent discolouration or damage.
- General Care: If unsure about washing, handle with extra care to preserve the garment's quality.
For more detailed information, visit our website at https://peacefulhooligan.co.uk/
We appreciate your understanding and cooperation with our policies. Should you have any questions or need further assistance, our friendly customer service team is always ready to help. Thank you for choosing Peaceful Hooligan.