Peaceful Hooligan Returns Policy
Welcome to the Peaceful Hooligan Returns Policy page. We understand that sometimes your purchase might not be exactly what you expected, and we are here to make the return process as smooth as possible. Below, you'll find all the essential information regarding our returns policy.
UK Returns
For our UK customers, we offer a straightforward and cost-effective returns process:
- Free Returns for Credit Notes: If you choose to receive a credit note or a "shop later" voucher, returns are free of charge. This option allows you to shop with us again at your convenience without any additional cost.
- Refunds and Exchanges: We provide Checkout+ to provide you with free returns and exchanges! Customers who opt in will receive a free label in our portal. If you opt out, you will be charged a £5 return fee when submitting your request.
International Returns
For our valued international customers, we strive to provide a seamless experience:
- Shipping Costs: All international returns are subject to shipping costs, which are covered by the customer. We recommend using a trackable shipping service to ensure your return reaches us safely.
How to Initiate a Return
To start a return, please click here.
Contact Us
If you have any questions or need assistance with your return, our friendly customer service team is here to help. Feel free to reach out to us through our website, and we will be happy to assist you.
Thank you for choosing Peaceful Hooligan. We appreciate your business and are committed to providing you with the best shopping experience possible.
