Peaceful Hooligan: Your Guide to Order Deliveries
Welcome to Peaceful Hooligan, where we strive to provide you with the best shopping experience possible. We understand that receiving your order in a timely and complete manner is crucial, and we're here to help ensure that happens. Below, you'll find guidance on what to do if your order arrives in multiple parcels or if something is missing.
Why Did My Order Arrive in Multiple Parcels?
At Peaceful Hooligan, we sometimes send orders in more than one parcel. This approach helps us manage stock efficiently and ensures you receive your items as quickly as possible. If your order is split into multiple shipments, you will receive separate tracking links for each parcel.
What Should I Do If I Receive Only Part of My Order?
Check Your Shipping Confirmation: When your order is dispatched, you'll receive a shipping confirmation email. This email contains tracking links for each parcel. Please review these links to see if any parcels are still in transit.
Multiple Tracking Links: If your order is shipped in multiple parcels, each will have its own tracking link. Ensure you have checked all tracking links provided to confirm the status of each parcel.
Contact Us: If all parcels should have arrived together and you're still missing items, please reach out to us. Have your order number ready, and we'll investigate the issue promptly.
How to Contact Us
If you need further assistance, our friendly customer service team is here to help. Please contact us through our website at ph-2020.myshopify.com with your order number, and we'll look into the matter right away.
At Peaceful Hooligan, we value your satisfaction and are committed to resolving any issues swiftly. Thank you for choosing us for your shopping needs. We look forward to serving you again soon!