Handling Damaged Orders: Peaceful Hooligan's Commitment to You
At Peaceful Hooligan, we pride ourselves on delivering quality products to our valued customers. We understand that occasionally, things might not go as planned, and your order may not arrive in the perfect condition we intended. Rest assured, we are here to help.
What to Do If Your Order Arrives Damaged
If your order from Peaceful Hooligan arrives damaged, we are committed to making things right. Follow these simple steps to ensure a smooth resolution:
- Document the Damage: As soon as you notice the damage, take clear photos including the packaging. These images will help us understand the issue and expedite the process.
- Contact Us: Reach out to our customer service team with your order number and the photos of the damage. This information is crucial for us to assist you promptly.
- Resolution Options: Once we receive your details, our team will work with you and the courier to find the best soloution,
Our Promise
We take every care to ensure your order arrives in perfect nick. However, if something goes awry, our friendly team is ready to assist you. Your satisfaction is our top priority, and we are committed to resolving any issues swiftly and efficiently.
For further assistance, please visit our website at https://peacefulhooligan.co.uk/ or contact our customer service team directly.
Thank you for choosing Peaceful Hooligan. We appreciate your understanding and patience as we work to resolve any issues with your order.