Got the wrong item — what do I do?

Peaceful Hooligan: Resolving Order Issues

At Peaceful Hooligan, we are committed to ensuring that your shopping experience is as seamless and enjoyable as possible. However, we understand that sometimes things don't go as planned, and you might receive an incorrect item. If this happens, don't worry—our team is here to help.

Received the Wrong Item? Here's What to Do

Step 1: Contact Us

If you've received the wrong item, the first step is to reach out to us. Simply drop us a message with your order number. This helps us quickly locate your purchase details and begin resolving the issue.

Step 2: Provide a Photo

To expedite the process, please include a quick photo of the item you received. This allows us to verify the mistake and ensure that the correct item is sent to you without delay.

Step 3: Resolution

Once we have your order number and photo, our team will work swiftly to sort it out.

Our Commitment

At Peaceful Hooligan, customer satisfaction is our top priority. We are dedicated to rectifying any issues efficiently and with minimal hassle. We appreciate your understanding and patience, and we're here to make things right.

For more information or to get in touch with our support team, please visit our website at ph-2020.myshopify.com.

Thank you for choosing Peaceful Hooligan. We look forward to serving you better each time.

Oct 9, 2025

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